Informativa sui rimborsi

We have a 14-day return policy, which means you have 14 Days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We will also need the order number. No product will be refunded or exchanged without receiving the orignal. 

To request a return, contact us at customerservice@littlenbrave.com including the order number. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return inquiries at customerservice@littlenbrave.com 

We don't accept Cancellations.  Please send an email to customerservice@littlenbrave.com in case of a concern regarding your order. 

At Little and Brave, we strive to ensure that every order is carefully packaged and promptly shipped to our valued customers. However, once an order has been handed over to the shipping carrier, we are no longer responsible for lost or stolen packages.

Lost or Stolen Packages:

• Little and Brave will not be held responsible for any packages that are lost or stolen after they have been handed over to the shipping carrier.
• In the event that your package is lost or stolen, you may choose to have your order remade. However, the cost of the remake, including all shipping expenses, will be the responsibility of the customer.
• Unfortunately, refunds will not be issued for lost or stolen packages.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue. 

Exceptions / non-returnable items
Certain types of items cannot be returned such as custom products (such as special orders or personalized items) and personal care goods (such our stickers, keychains or tote bags). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.